❓ Frequently Asked Questions
What is the Minimum Order Quantity (MOQ)?
It depends on the specific product model. Generally, the MOQ for a formal order is 300pcs, but this can be discussed based on requirements.
What are the available payment terms?
We accept T/T, L/C, Western Union, and PayPal.
What is the estimated delivery time?
Sample orders are typically ready within 7 working days. Formal orders take 30-45 days, while OEM orders range from 50-60 days.
What kind of warranty is provided?
We provide a 1-year warranty for our products. Beyond 12 months, we can still provide necessary spare parts.
How are the products transported?
We offer various shipping methods including Sea freight, Air freight, and express couriers like DHL, UPS, EMS, FEDEX, and TNT.
Which international standards do your products meet?
Our factory is ISO9001 and BSCI certified. Products carry CE, ROHS, E-MARK, REACH, ETL, and SAA certifications, ensuring global market access.