Frequently Asked Questions
Are you a factory or trading company?
We are a professional manufacturer specializing in low and high voltage power distribution cabinets, EV chargers, and energy storage equipment with over 30 years of production experience.
What is the charging interface compatibility?
Our systems are compatible with CCS1, CCS2, GB/T, and CHAdeMO, supporting most mainstream electric vehicles worldwide.
How does the system handle power outages?
Equipped with energy storage and optional backup. The system can automatically switch power sources during outages to ensure continuous charging operation.
Is the system suitable for extreme environments?
Yes, the devices offer up to IP65 protection and are tested to operate in temperatures ranging from -20°C to 55°C, including humid and dusty conditions.
Can the system be remotely monitored?
Yes, we provide cloud-based platform support that enables real-time monitoring, remote diagnostics, and instant alerts.
What is the expected service life of the energy storage system?
The typical system lifespan is 8–10 years. The storage batteries support over 3,000 cycles, offering long maintenance intervals and reliable performance.