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Frequently Asked Questions
Are these charging units compatible with vehicles in different countries?
Yes, our chargers support multiple international standards including CCS1, CCS2, GB/T, and CHAdeMO to ensure global compatibility with most mainstream electric vehicles.
Can the system be remotely monitored and diagnosed?
Absolutely. The system supports cloud-based platform integration, enabling real-time monitoring, remote diagnostics, and instant alerts for efficient operation management.
Is the installation process complicated?
While floor-mounted chargers require basic wiring, our mobile energy storage units are designed for plug-and-play use and typically require no extensive civil engineering or construction work.
Can the system operate in extreme weather conditions?
Yes, our devices are rigorously tested for performance in temperatures ranging from -20°C to 55°C and feature protection grades up to IP65, making them suitable for high heat, cold, dust, and humidity.
What is the expected service life of the storage batteries?
The complete system has a design lifespan of 8–10 years. The integrated energy storage batteries support over 3000 charge cycles, ensuring long-term reliability and minimal maintenance.
How does the system handle grid instability or power outages?
The system is equipped with high-capacity energy storage and can be integrated with diesel backup. It automatically switches power sources during grid outages to ensure continuous charging operations.