❓Frequently Asked Questions
Are your charging ports compatible with vehicles in different countries?
Yes, our chargers support multiple international standards including CCS1, CCS2, GB/T, and CHAdeMO to ensure global vehicle compatibility.
Does the system require digging and complex wiring for installation?
Floor-mounted chargers require basic wiring. However, our mobile energy storage units are designed for plug-and-play use and typically require no civil work or extensive digging.
Can the system operate in extreme weather conditions?
Absolutely. Our devices are tested for temperatures ranging from -20°C to 55°C and are certified with up to IP65 protection, making them suitable for high humidity, dust, and extreme heat or cold.
Can the system be monitored remotely?
Yes, the system is integrated with a cloud-based platform that supports real-time remote monitoring, diagnostics, and instant alerts via mobile or desktop.
How long is the service life of the energy storage batteries?
The overall system lifespan is approximately 8–10 years. The storage batteries are designed to support over 3000 charge cycles, ensuring long maintenance intervals and durability.
Can you provide a solution if there is no grid electricity access?
Yes, we specialize in off-grid solutions. We can provide integrated solar, storage, and diesel hybrid systems to ensure continuous power in areas without grid access.