❓ Frequently Asked Questions
What products and services can you provide?
We supply various control cabinets such as high and low voltage switchgear, energy storage and charging integrated cabinets, etc. We support OEM/ODM customization, electrical drawing drawing and installation and commissioning guidance, and provide global after-sales service and remote technical guidance.
Are your charging ports compatible with vehicles in different countries?
Yes, our chargers support multiple standards including CCS1, CCS2, GB/T, and CHAdeMO to ensure global compatibility with most mainstream EVs.
Is installation complicated—does it require digging and wiring?
Floor-mounted chargers may require basic wiring. Mobile energy storage units are plug-and-play and need no civil work.
Can the system be remotely monitored and diagnosed?
Yes, with cloud-based platform support, enabling real-time monitoring, diagnostics, and alerts.
Can the system operate in extreme conditions like heat, cold, or humidity?
Devices are tested for -20°C to 55°C and certified for high-durability environments, offering up to IP65 protection level.
Can the storage system help reduce energy costs?
Yes, it supports peak-shaving and valley-filling strategies to reduce power bills and optimize returns by utilizing stored energy during peak electricity rates.