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Frequently Asked Questions
1. What kind of vehicles are compatible with your charging interfaces?
Our systems are compatible with CCS1, CCS2, GB/T, and CHAdeMO standards, supporting the vast majority of mainstream electric vehicles globally.
2. Can the system operate in extreme weather conditions?
Yes, the devices are designed and tested to operate in temperatures ranging from -20°C to 55°C and feature up to IP65 protection, making them suitable for high heat, cold, dust, or humidity.
3. Does the system support remote monitoring and diagnostics?
Absolutely. With cloud-based platform support, the system enables real-time monitoring, remote diagnostics, and instant alerts for efficient management.
4. How can the storage system help reduce energy costs?
The system supports peak-shaving and valley-filling strategies, allowing you to store energy when rates are low and use it during peak electricity hours to significantly reduce power bills.
5. What is the expected service life of the charging and storage units?
The overall system lifespan is approximately 8–10 years. The energy storage batteries are rated for over 3000 cycles, ensuring long-term reliability and minimal maintenance.
6. Can you provide solutions for locations without grid access?
Yes, we offer complete off-grid solutions, including solar + energy storage + diesel hybrid systems to ensure continuous operation in any location.